Updated August 2016
Course Refund Policy
Course Cancellation by North Vancouver Community Arts Council
The North Vancouver Community Arts Council reserves the right to cancel any class which does not meet a minimum enrollment. In the event of class cancellation, students will be notified by phone and/or email. If a class is cancelled by the North Vancouver Community Arts Council a full refund will be given.
Course Cancellation by Student withdrawal
Withdrawal from classes, camps and workshops is permitted up to five business days prior to the start of the class. All refunds are subject to an administration fee of 20% of the class fee or $10 (whichever is greater). All withdrawals or requests for transfers MUST be made through the NVCAC Office by contacting programmes@nvartscouncil.ca or 604.988.6844.
Students cancelling fewer than five business days before the start of class will not receive a refund (exemptions made for medical reasons accompanied by a doctor’s note.) The NVCAC is not responsible for classes missed by the student. Missed classes cannot be transferred, made-up, or carried to other sessions.
Course Late Registration
Provided that there is still space in a class, registration is accepted after the first class has already taken place. There will be no discount given to Course participants who register late.
Event Refund Policy
Event Tickets (including film series)
No refunds or exchanges on event tickets. Event tickets ARE transferable; if you can’t make it, pass the tickets to someone who can. We cannot replace lost, stolen, damaged or destroyed tickets – please keep your tickets in a safe and secure place!
Event Cancelled or Re-scheduled
We collect ticket holder name and phone number and/or email address at the time of purchase. We will contact ticket purchasers as soon as possible to inform you of event changes. If you cannot attend the new date, you will be refunded upon request only. If NVCAC cancels an event, ticket purchasers will be fully refunded by purchase method.
General Refund Policy
Art Rental
Monthly art rental fees are payable at the beginning of each monthly period, starting on the first day of rental. Art rental fees are non-refundable and are not pro-rated.
Art Sales / Gift Box Items / Calendars
All sales final. No refunds or exchanges on gift box items or calendars.
Jury Fees
Jury Fees are non-refundable.
Membership Fees
Membership Fees are non-refundable and non-transferable.
North Shore Art Crawl
Registration Fees are non-refundable and non-transferable. Lawn signs are non-refundable.
Disclaimer & Terms of Use
NVCAC Disclaimer
Information posted on the North Vancouver Community Arts Council’s website is subject to change without notice. The North Vancouver Community Arts Council (NVCAC) does not warrant the operation, quality or functionality of the site, or the accuracy, completeness, or timelessness of the information it contains. Where links to other sites are provided, the NVCAC accepts no responsibility for the content of those other sites. Errors regarding the content of www.nvartscouncil.ca or any broken links should be reported to info[at]nvartscouncil.ca.
NVCAC Terms of Use
Unless otherwise indicated, www.nvartscouncil.ca and its contents are the property of the North Vancouver Community Arts Council and are protected, without limitations, pursuant to Canadian and foreign copyright and trademark laws. By accessing this website, users agree that they will view, print and download its contents for personal, non-commercial use only. Users agree they will not modify, copy, distribute, publish or download any of the material from the website for commercial use without the prior written consent of the North Vancouver Community Arts Council.
