Course Refund Policy
Note: North Vancouver Community Arts Council (registered under BC Society Act and as a Charitable Organization with Canada Revenue Agency) operates under the name North Van Arts.
Course Cancellation by North Van Arts
North Van Arts reserves the right to cancel any class which does not meet a minimum enrollment. In the event of class cancellation, students will be notified by phone and/or email. If a class is cancelled by the North Van Arts a full refund will be given.
Course Cancellation by Student withdrawal
Withdrawal from classes, camps and workshops is permitted up to five business days prior to the start of the class. All refunds are subject to an administration fee of 20% of the class fee or $10 (whichever is greater). All withdrawals or requests for transfers must be made through the North Van Arts office by contacting the Arts Education Manager at 604-988-6844.
Students cancelling fewer than five business days before the start of class will not receive a refund (exemptions made for medical reasons accompanied by a doctor’s note.) North Van Arts is not responsible for classes missed by the student. Missed classes cannot be transferred, made-up, or carried to other sessions.
Course Late Registration
Provided that there is still space in a class, registration is accepted after the first class has already taken place. Tuition will be pro-rated to reflect classes missed.
Event Refund Policy
Event Tickets
No refunds or exchanges on event tickets. Event tickets are transferable to another attendee or guest if you cannot attend (unless otherwise stated). We cannot replace lost, stolen, damaged or destroyed tickets – please keep your tickets in a safe and secure place.
Event Cancellation or Rescheduling
We collect the ticket holder name and phone number and/or email address at the time of purchase. We will contact ticket holders as soon as possible to inform you of event changes. If you cannot attend the new date, you will be refunded upon request only. If North Van Arts cancels an event, ticket purchasers will be fully refunded by purchase method.
General Refund Policy
Art Rental
Monthly art rental fees are payable at the beginning of each monthly period, starting on the first day of rental. Art rental fees are non-refundable and are not pro-rated.
Art Sales / The Shop Items / Calendars
All sales final. No refunds or exchanges on gift box items or calendars.
Jury Fees
Jury Fees are non-refundable.
Membership Fees
Membership Fees are non-refundable and non-transferable.
North Shore Art Crawl
Registration Fees are non-refundable and non-transferable. Lawn signs are non-refundable.
Disclaimer & Terms of Use
Disclaimer
Information posted on North Van Arts’ website is subject to change without notice. North Van Arts does not warrant the operation, quality or functionality of the site, or the accuracy, completeness, or timelessness of the information it contains. Where links to other sites are provided, North Van Arts accepts no responsibility for the content of those other sites. Errors regarding the content of www.northvanarts.ca or any broken links should be reported to info[at]northvanarts.ca.
Terms of Use
Unless otherwise indicated, www.northvanarts.ca and its contents are the property of the North Vancouver Community Arts Council and are protected, without limitations, pursuant to Canadian and foreign copyright and trademark laws. By accessing this website, users agree that they will view, print and download its contents for personal, non-commercial use only. Users agree they will not modify, copy, distribute, publish or download any of the material from the website for commercial use without the prior written consent of the North Vancouver Community Arts Council.
Updated May 2019
