About North Van Arts

Our mandate is to enable emerging and professional artists in all disciplines, bridge cultures and build strong & healthy communities through the arts.

Course Refund Policy

Note:  North Vancouver Community Arts Council (registered under BC Society Act and as a Charitable Organization with Canada Revenue Agency) operates under the name North Van Arts.

We understand plans change. If you are unable to attend a workshop or camp you have registered for, please inform a member of our staff as early as possible so that we can offer the space to another student.

All cancellations must be made by email at  info@northvanarts.ca or by phone at 604 988 6844. (visit our Plan Your visit page for hours of operation).

Course Cancellation  – North Van Arts

  • North Van Arts reserves the right to cancel any class which does not meet a minimum enrollment. In the event of class cancellation, students will be notified by phone and/or email.
  • If a class is cancelled by North Van Arts, a full refund will be given.
  • North Van Arts is not responsible for classes missed by the student. Missed classes cannot be transferred, made-up, or credited to  future sessions

Weather Related Cancellations

If a workshop/camp is cancelled due to adverse weather conditions, the workshop/camp will be rescheduled.

  •  If the student cannot attend the new workshop/camp date, they will receive a full refund.

Course Cancellation – Student

  • If a cancellation is made 14 days or more in advance of a workshop/camp, students will receive a full refund minus the processing fee.
  • If a cancellation is made within 13 days of a workshop/camp start date, registration is nonrefundable.

Course Late Registration

Provided that there is still space in a class, registration is accepted after the first class has already taken place. Tuition will be pro-rated to reflect classes missed.

Event Refund Policy

Event Tickets

No refunds or exchanges on event tickets. Event tickets are transferable to another attendee or guest if you cannot attend (unless otherwise stated). We cannot replace lost, stolen, damaged or destroyed tickets – please keep your tickets in a safe and secure place.

Event Cancellation or Rescheduling

We collect the ticket holder name and phone number and/or email address at the time of purchase. We will contact ticket holders as soon as possible to inform you of event changes. If you cannot attend the new date, you will be refunded upon request only. If North Van Arts cancels an event, ticket purchasers will be fully refunded by purchase method.

General Refund Policy

Art Rental

Monthly art rental fees are payable at the beginning of each monthly period, starting on the first day of rental.  Art rental fees are non-refundable and are not pro-rated.

Art Sales  /  The Shop Items / Calendars

All sales final.  No refunds or exchanges on gift box items or calendars.

Jury Fees

Jury Fees are non-refundable.

Membership Fees

Membership Fees are non-refundable and non-transferable.

North Shore Art Crawl

Registration Fees are non-refundable and non-transferable. Lawn signs are non-refundable.

Disclaimer & Terms of Use

Disclaimer

Information posted on North Van Arts’ website is subject to change without notice. North Van Arts does not warrant the operation, quality or functionality of the site, or the accuracy, completeness, or timelessness of the information it contains. Where links to other sites are provided, North Van Arts accepts no responsibility for the content of those other sites. Errors regarding the content of www.northvanarts.ca or any broken links should be reported to info[at]northvanarts.ca.

Terms of Use

Unless otherwise indicated, www.northvanarts.ca and its contents are the property of the North Vancouver Community Arts Council and are protected, without limitations, pursuant to Canadian and foreign copyright and trademark laws. By accessing this website, users agree that they will view, print and download its contents for personal, non-commercial use only. Users agree they will not modify, copy, distribute, publish or download any of the material from the website for commercial use without the prior written consent of the North Vancouver Community Arts Council.

Updated May 2025